How to Send Us What We Need (So We Can Fix It Fast)

Best for: Reporting errors, layout issues, broken forms, or anything “not working.”

Steps

1. Copy the exact page link where the problem happens.

2. Tell us what you expected to happen vs what happened.

3. Give us the steps to reproduce (minimum 4 steps), for example:

   1. Go to page

   2. Click button

   3. Fill form

   4. Submit

4. Include your device + browser:

   • Example: “Windows 11 / Chrome” or “iPhone / Safari”

5. Add a screenshot (or short screen recording if it’s motion-related):

   • On Windows: Snipping Tool

   • On Mac: Cmd + Shift + 4

   • On iPhone: Side button + Volume Up (varies by model)

6. If you see an error message, copy/paste the exact text.

7. Do not email passwords. If login access is needed, ask us for the secure method we use to collect credentials.

Optional (super helpful)

• If it’s a form issue, include the name of the form and the email address it should notify.