How Billing Works (Invoices, Due Dates, and Common Terms)

What this covers: A plain-English guide you can hand clients.

Steps

1. Find your invoice:

   • In your email receipt or client portal, open the invoice PDF/link.

2. Review the invoice sections:

   • Services/line items, time period covered, taxes (if applicable), total due.

3. Check the due date:

   • Note if it’s Net 7/Net 15/Net 30 or “Due upon receipt.”

4. Verify the project scope:

   • Confirm the invoice matches the work requested (support, development, hosting, etc.).

5. Pay the invoice:

   • Use the “Pay Now” link or follow the listed payment instructions.

6. Save your receipt:

   • After payment, store the receipt for bookkeeping.

7. If something looks off:

   • Reply to the invoice email with the invoice number and what you’d like adjusted.