HELP ARTICLE

Update Payment Method (Card Expired / New Card / Auto-Pay)

What this covers: How clients can update billing info quickly.

Steps

  1. Open the client portal (or the most recent invoice email).

  2. Go to Billing / Payment Methods.

  3. Click Add New Payment Method (or Update Card).

  4. Enter the new card details and billing zip code.

  5. Set it as Default (if there’s a toggle).

  6. If you use auto-pay:

    • Enable Auto-Pay (or confirm it’s still enabled after updating the card).

  7. Run a quick check:

    • Confirm the next invoice will charge the new default method.